Heavy Motive LLC
Owner: Jacob Finney
Contact: Hmotive25@gmail.com - (817) 704-2968
This document serves as a non-binding service agreement outlining the general scope, pricing, and expectations related to services provided by Heavy Motive LLC.
1. Business Overview
Heavy Motive LLC is a mechanical shop and mobile field service provider specializing in the maintenance and repair of both construction and agricultural equipment. Services are available in-shop or on-site via mobile service units.
Construction Equipment:
• Excavators
• Skid Steers
• Pavers
• Dozers
• Loaders
Agricultural Equipment:
• Tractors
• Spreaders
• Sprayers
• Tillers
• Balers
• Hay Rakes
• Hay Cutters
• Brush Hogs
2. Turnaround Time Expectations
• Field Service Response Time: 24–48 hours for diagnostic and potential on-site repair (subject to availability).
• After-Hours Assistance: Available on a case-by-case basis for urgent needs. Immediate response is not guaranteed but will be prioritized when possible.
3. Pricing Structure
Field Servicing
• Labor: $110/hr
• Mileage: $2.00 per mile (from shop to site and back)
• Emergency/After-Hours Calls: Additional rates may apply (quoted individually)
Shop Services
• Labor: $95/hr
• Shop Miscellaneous Base Charge: $50
• Parts: Priced per item based on supplier cost
• Oils / Coolants / Lubricants: Priced per use
4. Payment Terms
• Quotes and estimates are available upon request.
• Invoices are issued upon completion of service or project phase.
• Payment is due upon receipt unless otherwise agreed in writing.
5. Service Policy
• Diagnosis and Repair: Every effort will be made to diagnose and repair issues efficiently, whether on-site or in-shop. If field repair is not feasible, transportation to the shop can be arranged at an additional charge.
• Estimates: While estimates are provided in good faith, final charges may vary depending on labor hours and parts used.
• Parts Procurement: OEM and aftermarket parts may be used depending on availability and customer preference.
6. Cancellations & Delays
• Heavy Motive LLC reserves the right to reschedule or delay service due to weather conditions, parts availability, or other unforeseen circumstances.
• Clients are asked to provide at least 24 hours’ notice for cancellations when possible.
7. Communication
For scheduling, service requests, or general inquiries, please contact:
Email: Hmotive25@gmail.com
Phone: (817) 704-2968
Response times may vary depending on workload and hours of operation.
8. Disclaimers
• This document is non-binding and intended to clarify expectations only.
• Turnaround times are estimated and may vary.
• Heavy Motive LLC is not responsible for delays caused by third-party vendors, suppliers, or extreme conditions.
9. Confidentiality
Client information and equipment details will be treated as confidential and will not be shared with third parties without written consent.
